Jellycat Wally whale medium Jellycat

Quick Shipping and Professional Packaging

Our long-standing relationship with UPS FedEx DHL and other international carriers allows us to offer a range of shipping services. Our warehouse personnel are highly skilled and will pack your products according to our precise and precise specifications. Your items are carefully inspected and securely secured prior to shipment. We deliver to thousands of clients every day from all over the world. This is a testament to our commitment to be the largest online retailer globally. The distribution centers and warehouses distribution are situated in Europe, as well as the USA.

Note: Orders that contain more than one item are assigned a particular processing period depending on the specific product.

Prior to shipping the items, our staff will carry out a thorough inspection on the products you have ordered. Today, the majority orders will be delivered within 48 hours. The delivery time is between 3 and 7 working days.

Returns

We are not able to manage the stock in our factory and warehouse. This means that the actual stock could change at any time. It is possible that your order will be out of stock when the order has been placed.

Our policy is valid for 30 days. However, if 30 days have passed since you purchased your product, we are unable to give you a refund or exchange.

The item you purchase must be in its original packaging and in good condition. It must also not be used. The item must be returned in the original packaging.