Aurora rolly frolic hamster Aurora

Fast Shipping and Professional Packing

We provide a variety of shipping options thanks to our long-standing partnerships with UPS, FedEx and DHL. Our warehouse personnel will pack all goods to our exacting requirements. Your items will undergo an extensive inspection and will be properly secured before they are delivered. We deliver to thousands of customers every day across multiple countries. This shows our commitment to becoming the biggest retailer on the internet. Warehouses and distribution centres can be located in Europe as well as the USA.

Note: Orders with more than one product will be assigned a distinct processing time, depending on the specific product.

We will carefully examine all items ordered before shipping. The majority of orders today are shipped in 48 hours. The estimated delivery time is 3 to 7 days.

Returns

The stock market is always changing. It is not managed entirely by us since we have multiple parties such as the factory and the storage. Therefore, the actual inventory could alter at any time. Be aware that it is possible that your order will run out of stock even after you have made the order.

Our policy lasts 30 days. Unfortunately, if thirty days have passed since you purchased your item, we will not be able to give you a refund or exchange.

You are able to return an item in the event that it is not used and still in the same condition as when you first received it. The item should be in its original packaging.